Prerequisites
- You must be using a Windows Operating System
- If you RDP into a Windows office machine, this feature works on the Windows office machine.
- You must be connected to a UofT network. Those with a home machine must connect to
general.vpn.utoronto.ca using Cisco AnyConnect - You must have SafeNet Authentication Client installed on your Windows machine
- You must have SafeNet Authentication Manager installed on your windows machine (this is different from SafeNet Authentication Client)
- You must install Internet Explorer as self-service is most supported there. In Internet explorer, you must add https://ekey.utoronto.ca/samservice/ to “Trusted Sites”:
Instructions
- To start, go to https://ekey.utoronto.ca/samservice/ on Internet Explorer and login using your UTORid and password
- If you have an eToken plugged in you may see some variant of the below:
- On the “User name” field, type: ad\[Your UTORid]
- On the “Password” field, type in your password
- Otherwise, if you do not have your eToken plugged in, you will see the following prompt
- On the “User name” field, type: ad\[Your UTORid]
- On the “Password” field, type in your password
Click on “More choices”, then click on “Use a different account” to login
- If you have an eToken plugged in you may see some variant of the below:
-
You will then be greeted by this screen:
- Select the eToken you want to renew in the list on the left. The selected token will be in larger font.
- Make sure the eToken you want to renew is conencted to your computer
- Click on “Change the token password”.
- Fill in your old password and new password and click on “Start”.
- Once confirmed, you should see a success message:
If you have any concerns or inquiries, please contact us.