Ready to self-enroll? Get your computer, mobile device and set aside 10 minutes to complete the instructions below. Note: Do not interrupt the self-enrollment process. If you stop the process you will be locked out of your accounts.

Click here to self enrol

Watch the UTORMFA info session recording or download the slide deck (PDF) to learn more about self enrolment.


Step 1: Check device compatibility​

For Android: Android 10 or above is required. For iPhone: iOS 14.0 or above is required.

If your device is not compatible, contact your local help desk for support.

Step 2: Download the DUO app

Download DUO from the Google Play store on Android and the App Store on iPhone.

Picture of DUO download screen on google play store

Step 3: Go to the UTORMFA enrollment site. Click “Start Setup.”

To self-enroll visit

Step 4: Select your preferred device. 

Step 5: Enter your smart phone number.


Step 6: Choose your device type.


Step 7: Activate DUO Mobile.

Scan the QR code to validate your device.

Step 8: Click continue.

Step 9: Generate emergency bypass codes.

These codes will enable you to login when your device is not available. Visit to generate codes.


Image of Emergency Bypass Code site

Step 10: Set up a second device (recommended)


Congratulations you have enrolled in UTORMFA! 

Having trouble with self-enrollment?

Self-enrollment interrupted and you can’t restart the process?​ Phone not compatible with DUO?​ Things don’t always go according to plan. ​Don’t worry, we’re here to help.

Contact your local help desk for support:​

​UTSG Information Common Helpdesk:, 416-978-HELP ​

UTM helpdesk:, 905-828-5344​

UTSC helpdesk:, 416-287-HELP