Ready to self-enroll? Get your computer, mobile device and set aside 10 minutes to complete the instructions below. Note: Do not interrupt the self-enrollment process. If you stop the process you will be locked out of your accounts.

NOTE: A recording of an info session about self-enrolment is available here: UTORMFA Info Session Recording The slide deck from that presentation is available here: UTORMFA Info Session Slide Deck


Step 1: Check device compatibility​

For Android: Android 8 or above is required. For iPhone: iOS 13.0 or above is required.

If your device is not compatible, contact your local help desk for support.

Step 2: Download the DUO app

Download DUO from the Google Play store on Android and the App Store on iPhone.

Picture of DUO download screen on google play store

Step 3: Go to the UTORMFA enrollment site. Click “Start Setup.”

To self-enroll visit

Step 4: Select your preferred device. 

Step 5: Enter your smart phone number.


Step 6: Choose your device type.


Step 7: Activate DUO Mobile.

Scan the QR code to validate your device.

Step 8: Click continue.

Step 9: Generate emergency bypass codes.

These codes will enable you to login when your device is not available. Visit to generate codes.


Image of Emergency Bypass Code site

Step 10: Set up a second device (recommended)


Congratulations you have enrolled in UTORMFA! 

Having trouble with self-enrollment?

Self-enrollment interrupted and you can’t restart the process?​ Phone not compatible with DUO?​ Things don’t always go according to plan. ​Don’t worry, we’re here to help.

Contact your local help desk for support:​

​UTSG Information Common Helpdesk:, 416-978-HELP ​

UTM helpdesk:, 905-828-5344​

UTSC helpdesk:, 416-287-HELP