If you do report a Information Security Incident, include:
- any system logs (in case of hacking attacks or unauthorized access), including date and time of attack, IP numbers, protocols used, etc.
- e-mail headers (in case of incidents involving the use of email)
Outlook, you can view and copy the email headers of a message as follows:
- Open the message and click on “View.” Choose “Options” from from the drop-down menu. The system will open a window which will include the Internet headers.
- Highlight the headers using your mouse and then right-click and “Copy” the headers.